Welcome to Express Synergy Logistics!
These terms and conditions outline the rules and regulations for the use of Express Synergy Logistics’ website and services.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Express Synergy Logistics’ website if you do not accept all the terms and conditions stated on this page.
1. Definitions
- Client: Refers to you, the person accessing this website and accepting the Company’s terms and conditions.
- Company: Refers to Express Synergy Logistics.
- Website: Refers to Express Synergy Logistics’ website.
2. Services
Express Synergy Logistics provides international shipping and logistics services, including the transportation of heritage products and African foodstuff. Our services are subject to the availability of carriers and the regulations governing international shipping.
3. Use of Our Services
- Eligibility: You must be at least 18 years old to use our services.
- Account: You may need to create an account to access certain features of our services. You are responsible for maintaining the confidentiality of your account information.
- Compliance: You agree to comply with all applicable laws and regulations when using our services.
4. Shipping and Delivery
- Shipping Costs: Shipping costs will be calculated based on the weight, dimensions, and destination of your shipment.
- Delivery Times: Delivery times are estimates and not guaranteed. Express Synergy Logistics is not responsible for delays caused by customs, weather, or other unforeseen circumstances.
- Packaging: Proper packaging is essential to ensure the safe transportation of goods. Express Synergy Logistics may provide packaging guidelines upon request.
5. Payment Terms
- Fees: All fees for our services are due and payable at the time of booking unless otherwise agreed upon.
- Payment Methods: We accept various payment methods, including credit cards, bank transfers, and other electronic payment methods.
6. Liability
- Limitation of Liability: Express Synergy Logistics is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
- Insurance: While we take utmost care in handling your goods, we recommend purchasing insurance to cover any potential loss or damage during transit.
7. Cancellation and Refunds
- Cancellation: Cancellations must be made within a specified time frame as indicated at the time of booking. Fees may apply.
- Refunds: Refunds will be processed according to our refund policy, which will be provided upon request.
8. Intellectual Property
- Content: All content on our website, including text, graphics, logos, and images, is the property of Express Synergy Logistics or its content suppliers.
- Trademarks: Express Synergy Logistics and other marks indicated on our website are trademarks of Express Synergy Logistics.
9. Privacy Policy
- Personal Information: We collect and use personal information in accordance with our Privacy Policy, which is available on our website.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Your Country]. Any disputes arising out of or related to the use of our services will be subject to the exclusive jurisdiction of the courts.
11. Changes to Terms and Conditions
Express Synergy Logistics reserves the right to revise these terms and conditions at any time.